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Wilbury is privately owned and family run. We have established an excellent reputation in the local community and have regularly obtained excellent inspection reports from the regulatory body CQC (Care Quality Commission). In our most recent inspection carried out on 14th April 2016, we were accredited with the rating of 'Good'.
People were treated with respect and dignity by the staff. People who used the service told us they felt safe. A relative told us, 'It's reassuring to know that mum is safe and well cared for here.'
A visiting GP we spoke with described the effective working relationship with the service and the high level of care provided. They told us, 'It's a well-managed home and the care is very good, I would be happy for my parents to live here.'
People were supported by a kind and attentive staff. We saw that care workers showed patience and gave encouragement when supporting people. A person who used the service told us, 'The staff here are all very kind and caring.'
Here are some quotes taken from one of our recent CQC reports
Tuesday 10 April 2018
Submitted by Patricia (Wife of Resident)
"My husband came to Wilbury in September 2017. He was very poorly indeed. From the moment we arrived, we were greeted warmly and I knew it was the right decision to have made. Throughout his time here he has the feeling of security and whatever the day might hold there is always someone there for him with a kind word a reassuring touch and a feeling that he is important to them.
There is fun too and on several occasions, I have joined the party goers. It's a pleasure to see and hear so much laughter about the place. Every one of the staff has the personal touch and time to give even when they are so busy. It's such a super place."
Thursday 22 March 2018
Submitted by Margaret (Resident at Wilbury)
"I have been very well cared for, for which I have felt grateful. The carers have been ready to help at all times, with anything for each of us showing no preference.
They are sensitive to the difficulties some of us have and are careful not to embarrass anyone. With such care each of us is comfortable and can relax."
Friday 9 March 2018
Submitted by Aiden (Resident at Wilbury)
"I am now in my 92nd year having enjoyed a very full life happier and more successful than I either expected or deserved. Nonetheless, I count the three and a half years at Wilbury as amongst the happiest.
This is a large townhouse extended and updated with a lovely garden. Newsagent, church, county cricket ground and very hospitable pub are still within walking distance.
But it is the very friendly and competent staff who really make this such an outstanding home. Perhaps most of all it is due to an inspirational manager whose unfailing warmth and good humor is reflected in the way we all treat each other."
Thursday 12 January 2017
Submitted by George (Resident at Wilbury)
"I have stayed at some top hotels but Wilbury is far the best in every way "like a top hotel" (5 star). The staff work very hard each day."
Thursday 5 January 2017
Submitted by Vivien G (Daughter of Resident)
"My mother moved into Wilbury six weeks ago, aged 92. She has been on her own with daily carers since our father died 20 months previously becoming increasingly isolated and withdrawn. Within days at Wilbury she was transformed. The staff are wonderfully caring, good humored and sensitive to everybody's individual needs. They made mum feel at home among friends but did not overwhelm her. Now they encourage her to take part in activities but do not push. Her room is small but homely, she loves the food and the company. Her room looks out over a lovely garden which I am sure she'll enjoy in the spring. Mum has mild dementia and the staff are kind and caring and tolerant. They couldn't be better and they have supported the family throughout and made the transition bearable. We can't thank them enough."
Wednesday 4 January 2017
Submitted by R B (Daughter of Resident)
"I was so lucky to find Wilbury when looking for a place for my father. The home is a real home, very personable and friendly with lovely and efficient, caring staff. I couldn't wish for a better place."
Wednesday 26th August 2015
Submitted by Julie (Daughter of Resident)
"My name is Julie; I live in Hove and My Mother lives a short way away at Wilbury Rest Home.
I looked at several place for my Mum, but as soon as I walked into Wilbury several years ago it felt right. The house is beautiful with original chandeliers and a lovely lounge; it just felt right.
Then I met Audrey who runs the Home and I just knew my Mum had to live there. Audrey is just perfect for my Mum; kind, funny but strong too; just the right affect.
It has been a wonderful few years; the staff are kind and helpful and it is like a big family.
The residents all get on so well and there are lots of activities if anyone wants to participate, but if they don’t they do not have too which is great.
I never miss the Garden Party in the Summer or the Christmas Party, complete with a family Father Christmas and amazing food from the incredible cook; no one makes cakes or pastries like her.
Also on special occasions like VJ day or Jubilee Day there are celebrations. Even on Halloween the dining room is decorated. Nothing is too much for Audrey and the staff who are caring and kind and have been so good when my Mum was not so well."
Wednesday 26th August 2015
Submitted by Yvonne (Resident at Wilbury)
"My name is Yvonne and I have lived at Wilbury Rest Home for just over 5 years.
I have enjoyed every minute of it and I am so thankful that my daughter found me such a lovely place to live in.
We have a super Manager here named Audrey and she is such a laugh and she arranges all sorts of things for us to do and the owner Graham comes in and has lunch with us usually once a week and he is kind and amusing too and pays for people to come in and play and sing for us.
Our Cook is marvellous and we have really nice food and the staff of Carers really make one feel as if they really care about us.
Well I could think of a lot more to say; I haven’t been asked to write this, but I felt I must. Yvonne."
Why Choose Wilbury Care Home?
At Wilbury we pride ourselves in assisting residents to face with confidence, changes and disabilities that may confront them in the future. We provide the opportunity to continue with past interests, hobbies and relationships and to facilitate the development of new ones.